CRM Consulting and Salesforce Development

We help our customers unleash the intrinsic value of their CRM investments by applying experience based best practices, business-oriented subject-matter experts and technically savvy team of professionals with nearly 15 years of expertise in Salesforce implementation and integration.

We recognize that Salesforce is merely and enabler that needs to focus on delivering business value so you could get the highest rate of return on your investments. Our focus and expertise are on the system of engagement that integrates with other enterprise applications inside and outside of your organizations.

We provide you with the cost effective off-shore and nearshore resource teams, which are fully dedicated to areas like business intelligence, integration, business process and ERP.

customertimes at a glance
700+
Employees
200+
Salesforce Professional Services
500+
Salesforce Certificates
9.86
Average Customer Satisfaction Rate
4000+
Salesforce Projects Worldwide
12
Years in Salesforce Ecosystem
6
Own Products on Appexchange
10+
ISV Products/ Component

CRM Consulting and Salesforce Development

cloud

We help our customers unleash the intrinsic value of their CRM investments by applying experience based best practices, business-oriented subject-matter experts and technically savvy team of professionals with nearly 15 years of expertise in Salesforce implementation and integration.

customertimes at a glance

We recognize that Salesforce is merely and enabler that needs to focus on delivering business value so you could get the highest rate of return on your investments.
Our focus and expertise are on the system of engagement that integrates with other enterprise applications inside and outside of your organizations.

700+
Employees
200+
Salesforce Professional Services
500+
Salesforce Certificates
9.86
Average Customer Satisfaction Rate
4000+
Salesforce Projects Worldwide
12
Years in Salesforce Ecosystem
6
Own Products on Appexchange
10+
ISV Products/ Component

We provide you with the cost effective off-shore and nearshore resource teams, which are fully dedicated to areas like business intelligence, integration, business process and ERP.

/Services

read more
01
CRM Advisory
We collaborate seamlessly to combine skill-sets of our consultants and developers and the benefits of scale. This allows us to bring the best combination of highly skilled and cost effective teams, optimizing onshore/offshore resources as needed.
02
Salesforce Implementation
Global companies rely on CT to implement and customize Salesforce as a reliable partner with deep knowledge and experience in enterprise-scale cloud computing implementation.
1000+ Successfully implemented projects on various technologies.
03
Managed Services
  • Professional team with 4000+ projects experience in global projects and roll-outs
  • Certified both Salesforce and SAP/Oracle
  • Experience in building customer-owned CoE
  • Knowledge transition and ongoing support
  • Tier 1-2-3 support and managed services
04
Integration
  • We are the leaders of cloud to on-premise integration
  • Advanced Mulesoft, Informatica, SAP PI, SAP HCI integration techniques based on a deep implementation experience
  • Data/Process Integration of Salesforce with on-premise SAP/non-SAP systems
  • Event-driven integration
  • Complex integration scenarios – real-time, batch, file
05
Product Development
  • PDO: we know how to create scalable products and solutions
  • App Exchange: development of up to 70% of AppExchange products is being outsourced
  • ISV: 10+ ISV Products/Components developed for customers and partners
06
DevOps
  • Development Advisory
  • Development Engineering
  • Development Integration
  • Maintenance & Support
  • Product Extensions
  • Testing & QA

/Solutions

General Business
Salesforce Mobile Offline
Digital Sales Aids Platform/eDetailing
Identity Portal&Consent Management
Mulesoft API Community Manager
Image Recognition
Offline eSignature (with Docusign)
CPG and Retail
Retail Execution
Mobile Order Management
Trade Promotion Management
Loyalty (on Heroku)
Manufacturing
Distributor Sales Data Portal
Finance and Insurance
PSD2 Compliant Open Banking API
Western Union API Gateway
ACORD compliant integration bus & API
Lifesciences and Healthcare
Commercial Automation Suite
Telehealth
Health Cloud Accelerators Framework

/products

Decreas marketing and sales expenses, accelerates ROI.
  • 360-degree
  • Cycle planning
  • Segmentation & Targeting
  • Call planning & reporting
  • Sell-in & Sell-out
  • Reporting
A comprehensive vertical solution for CPG and consumer health
  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-in & Sell-out
  • Reporting
Offline mobile app for field sales reps & agents
  • Any standard or custom SF object
  • Events, orders, contracts
  • Photo-taking, signature capture
  • Various accelerators
CP Presenter eu orci vel quam imperdiet sagittis
  • Interactive presentations
  • Personalization
  • CLM dashboards
  • Remote & Self-detailing
  • Training Materials
Trusted offline electronic signature
  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-In & Sell-Out
  • Reporting
Add-on to CT CPG product stack, enabling image recognition and object detection during visits
  • Image recognition add-on to CT Mobile
  • CPG / Consumer Health content
  • Leverage AI stack of SF and other partners
Decreas marketing and sales expenses, accelerates ROI.
  • 360-degree
  • Cycle planning
  • Segmentation & Targeting
  • Call planning & reporting
  • Sell-in & Sell-out
  • Reporting
A comprehensive vertical solution for CPG and consumer health
  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-in & Sell-out
  • Reporting
Offline mobile app for field sales reps & agents
  • Any standard or custom SF object
  • Events, orders, contracts
  • Photo-taking, signature capture
  • Various accelerators
CP Presenter eu orci vel quam imperdiet sagittis
  • Interactive presentations
  • Personalization
  • CLM dashboards
  • Remote & Self-detailing
  • Training Materials
Trusted offline electronic signature
  • 360-degree
  • Account planning
  • Assortment & Promo management
  • Visit planning & reporting
  • Sell-In & Sell-Out
  • Reporting
Add-on to CT CPG product stack, enabling image recognition and object detection during visits
  • Image recognition add-on to CT Mobile
  • CPG / Consumer Health content
  • Leverage AI stack of SF and other partners
Vendors System
Integrators

Salesforce – a cloud computing company, the leader in Customer Relationship Management (CRM) and Paas. Customertimes is Salesforce Platinum Cloud Partner, Certified Product Development Partner (PDO) of Salesforce

NetApp is a cloud, data management, data protection, and software company, a well-known leader in storage systems and all-flash systems for on-premise, cloud, and hybrid cloud infrastructures. Customertimes is NetApp Gold Partner

Xactly is SaaS company that provides cloud-based enterprise software and services. The company offer tools to allow for sales performance management, sales effectiveness, sales compensation, and employee engagement.

DMI helps their clients navigate the digital revolution by taking a human-centric mobile-first approach to disrupt their markets and evolve their business models.

Afore specializes in Commercial Systems Management for Sales, Marketing, Market Access and Medical Affairs teams

High Point Solutions — premier, global provider of specialized technology services dedicates to the Life Sciences and Healthcare industries.

energyOrbit delivers a world-class energy efficiency (EE) and demand side management (DSM) operations and customer engagement platform for utilities and 3rd party program implementers, ensuring stakeholder achievement of corporate and regulatory goals.

EDTS provides strategy consulting, implementation, improvement, customization and support of SAP solutions for small, medium & large enterprises.

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Looking for a great career?

CT is a constantly growing global company with the diverse environment providing a number of opportunities for young professionals and highly qualified experts in the multiple countries across the globe.

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